In this role, you will be responsible for providing service quotes to meet internal business needs as well as outside customer inquiries.

Essential Functions / Responsibilities

• Provide accurate estimates for commercial HVAC and refrigeration repair or replacement in a timely manner.
• Follow up weekly on outstanding quotes.
• Purchase all service materials and enter purchase orders.
• Maintain regular communication with dispatch and technicians regarding parts inventory.
• Purchase service inventory.
• Issue purchase orders.
• Provide research for parts and equipment repairs or replacements.
• Manage parts returns and credits with vendors.
• Manages inventory
  • Van Swaps
  • Inventory Price Change
  • Item Additions
• Complete sign off on Propane Assessments for employees.  

Competencies

• The ability to work efficiently in a fast paced department, where quick turnaround times are critical.
• The ability to make decisions and solve problems.
• Strong leadership skills and interpersonal skills, as well as strong verbal, written, and computer skills.
• Interact with fellow employees and outside parties, vendors, and customers in a cooperative, professional, and positive manner.
• A positive attitude and the ability to function effectively in a team-oriented work environment.
• Engaged and attentive and with the ability to apply what is learned.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.

Qualifications

• High school diploma or equivalent experience. 
• Experience in the HVAC Industry.